DIGITAL EXCLUSION OF SENIORS AS A BARRIER TO LEADING A PRODUCTIVE LIFE IN THE FOURTH INDUSTRIAL REVOLUTION
Słowa kluczowe:
digital exclusion of seniors, education and increasing digital competence, public managementAbstrakt
Purpose – Analysis of the reasons for cyber exclusion of the elderly and a statistical illustration of this phenomenon in Poland
Research method – Literature review, analysis of current statistical data, synthesis.
Results – The introduction of modern ICT-based solutions can significantly help older people to remain independent and maintain a high quality of life. This is facilitated by strategic initiatives funded by the European Union, encouraging public units to take action to increase digital competences in society.
Originality / value / implications / recommendations – Highlighting the role of public governance units in creating an ecosystem of support for building access to ICTs and increasing digital competence.
Bibliografia
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Bakaev M., Ponomarev V., Prokhorova L., 2008, E-learning and older people: Barriers and benefits, [in:] Proceedings of the IEEE Region 8 International Conference on Computational Technologies in Electrical and Electronics Engineering, Novosibirsk Scientific Centre, Novosibirsk, pp. 110–113.
Batorski D., 2009, Wykluczenie cyfrowe w Polsce, [in:] Społeczeństwo informacyjne, Grodzka D.
(ed.), “Studia BAS”, No. 3(19).
Batorski D., Płoszaj A., 2012, Diagnoza i rekomendacje w obszarze kompetencji cyfrowych społeczeństwa i przeciwdziałania wykluczeniu cyfrowemu w kontekście zaprogramowania wsparcia w latach 2014–2020, Warszawa.
Cattaneo M., Malighetti P., Spinelli D., 2016, The impact of university of the third age courses on ICT adoption, “Computers in Human Behavior”, No. 63, pp. 613–619, DOI: 10.1016/j.chb.2016.05.087.
Černá M., Svobodová L., 2018, Development of computer competence courses in seniors: Shift from learning space with computer-based activities to virtual platform – Case study, [in:] Blended learning. Enhancing learning success, Cheung S.K.S., Kwok L.-F., Kubota K., Lee L.-K., Tokito J. (eds.), pp. 416–425, Springer, Berlin.
Charness N., Boot W.R., 2009, Aging and information technology use: Potential and barriers.
“Current Directions in Psychological Science”, No. 18(5), pp. 253–258, DOI: 10.1111/j.1467-8721.2009.01647.x.
Cresci M.K., Yarandi H.N., Morrell R.W., 2010, Pro-nets versus no-nets: Differences in urban older adults’ predilections for internet use, “Educational Gerontology”, No. 36(6), pp. 500–520, DOI: 10.1080/03601270903212476.
Damodaran L., Olphert W., Phipps S., 2013, Keeping silver surfers on the crest of a wave: Older people’s ICT learning and support needs, “Working with Older People”, No. 17(1), pp. 32–36.
Esteller-Curto R., Escuder-Mollon P., 2012, Nonpractical ICT courses for seniors for a comprehensive
involvement to provide a global understanding of the Knowledge Society, “Procedia
– Social and Behavioral Sciences”, No. 46, pp. 2356–2361, DOI: 10.1016/j.sbspro.2012.05.484.
Fernández C., Esteban G., Conde M.Á., Rodríguez Lera F.J., 2016, ICT for older people to learn about ICT: Application and evaluation, [in:] Lecture notes in computer science, Zaphiris P., Ioannou A. (eds.), Springer, Cham, pp. 292–302.
Fernández-Ardèvol M., Ivan L., 2015, Why age is not that important? An ageing perspective on computer anxiety, [in:] Proceedings of human aspects of IT for the aged population – Design for aging: 1st International Conference on Human Aspects of IT for the Aged Population, Zhou J., Salvendy G. (eds.), Springer International Publishing, Cham, pp. 189–200.
Gatto S.L., Tak S. H. 2008, Computer, internet, and e-mail use among older adults: Benefits
and barriers, “Educational Gerontology”, No. 34(9), pp. 800–811, DOI: 10.1080/03601270802243697.
Gore Ch., Figueiredo J.B., 2003, Wykluczenie społeczne i polityka przeciwdziałania ubóstwu, “Problemy Polityki Społecznej. Studia i Dyskusje”, No. 5.
Hunsaker A., Hargittai E., 2018, A review of Internet use among older adults, “New Media & Society”, No. 20(10), pp. 3937–3954, DOI: 10.1177/1461444818787348.
Hussain D., Ross P., Bednar P., 2017, The perception of the benefits and drawbacks of Internet
usage by the elderly people, [in:] Digital technology and organizational change, Rossignoli C., Virili F. (eds.), Springer, Cham, pp. 199–212.
Kamin S.T., Lang F.R., Beyer A., 2017, Subjective technology adaptivity predicts technology
use in old age, “Gerontology”, No. 63(4), pp. 385–392, DOI: 10.1159/00047
1802.
Kokol P., Stiglic G., 2011, PRIMER ICT: A new blended learning paradigm for teaching ICT skills to older people, [in:] Proceedings of the 24th International Symposium on Computer-Based Medical Systems, IEEE, Bristol, pp. 1–5.
Lee B., Chen Y., Hewitt L., 2011, Age differences in constraints encountered by seniors in their use of computers and the internet, “Computers in Human Behavior”, No. 27(3), pp. 1231–1237, DOI: 10.1016/j.chb.2011.01.003.
Lelkes, O., 2013, Happier and less isolated: Internet use in old age, “Journal of Poverty and Social Justice”, No. 21(1), pp. 33–46, DOI: 10.1332/175982713X664047.
Maier M.W., Emery D., Hilliard R., 2001, Software architecture: introducing IEEE standard 1471. “Computer”, No. 34(4), pp. 107–109.
Neves B.B., Amaro F., 2012, Too old for technology? How the elderly of Lisbon use and perceive ICT, “The Journal of Community Informatics”, No. 8(1), pp. 1–12, DOI: https://doi.org/10.15353/joci.v8i1.3061.
Neves B.B., Amaro F., Fonseca J.R., 2013, Coming of (old) age in the digital age: ICT usage and nonusage among older adults, “Sociological Research Online”, No. 18(2), pp. 1–14, DOI: 10.5153/sro.2998.
Reisdorf B.C., Groselj D., 2017, Internet (non-)use types and motivational access: Implications
for digital inequalities research, “New Media & Society”, No. 19(8), pp. 1157–1176, DOI: 10.1177/1461444815621539.
Rifkin J., 2001, Koniec pracy. Schyłek siły roboczej na świecie i początek ery postrynkowej, Wydawnictwo Dolnośląskie, Wrocław.
Schulz R., Wahl H.-W., Matthews J.T., de Vito Dabbs A., Beach S.R., Czaja S.J., 2015, Advancing the aging and technology agenda in gerontology, “The Gerontologist”, No. 55(5), pp. 724–734, DOI: 10.1093/geront/gnu071.
Schwab K., 2018, Czwarta rewolucja przemysłowa, Wydawnictwo Studio EMKA, Warszawa
2018.
Seifert A., Rössel J., 2019, Digital participation, [in:] Encyclopedia of gerontology and population
aging, Gu D., Dupre M. E. (eds.), Springer International Publishing, Cham.
Silver M.P., 2015, Patient perspectives on online health information and communication with doctors: A qualitative study of patients 50 years old and over, “Journal of Medical Internet Research”, No. 17(1), DOI:10.2196/jmir.3588.
Sitti S., Nuntachompoo S., 2013, Attitudes towards the use of ICT training curriculum for Thai elderly people, “Procedia – Social and Behavioral Sciences”, No. 103, pp. 161–164, DOI: 10.1016/j.sbspro.2013.10.321.
Szpunar M., 2018, Koncepcja bańki filtrującej a hipernarcyzm nowych mediów, „Zeszyty prasoznawcze” Vol. 61, No. 2(234).
Tomczyk Ł., 2013, „Latarnicy cyfrowej edukacji” jako centralno-obywatelskie działanie na rzecz likwidacji komputerowego analfabetyzmu, [in:] Seniorzy w świecie nowych technologii.
Implikacje dla praktyki edukacyjnej oraz rozwoju społeczeństwa informacyjnego, “Biblioteka Gerontologii Społecznej”, No. 1–2.
van Dijk J., The Deepening Divide, Inequality in the information Society, Sage Publications, London–New Delhi 2005.
Wanka A., Gallistl V., 2018, Doing age in a digitized world: A material praxeology of aging
with technology, “Frontiers in Sociology”, No. 3(6), pp. 1–16, DOI: 10.3389/
fsoc.2018.00006.
Yamauchi A., Yasuda T., Yokoi S., 2008, Proposal and pilot study of introductory learning course in personal computers for Japanese senior citizens, “Journal of Diversity Management”,
No. 3(4), pp. 11–18, DOI: 10.19030/jdm.v3i4.4997.
Ziemba E., Papaj T., 2023, Digitalization in public management, [in:] Public management. Perspective of theory and practice, Frączkiewicz-Wronka A., Ćwiklicki M. (eds.), Publishing
House of the University of Economics in Katowice, Katowice, pp. 358–388.
www 1, 2019, Ageing Europe. Looking at the lives of older people in the EU. Luxembourg: Publications Office of the European Union, https://ec.europa.eu/eurostat/web/products-
statistical-books/-/ks-02-20-655.
www 2, 2019, WHO Decade of Healthy Ageing, https://www.who.int/docs/default-source/documents/decade-of-health-ageing/decade-ageing-proposal-en.pdf.
www 3, 2019, WHO Decade of Healthy Ageing (2020–2030), https://www.who.int/ageing/decade-of-healthy-ageing.
www 4, Komunikat Komisji do Parlamentu Europejskiego, Rady, Europejskiego Komitetu Ekonomiczno-Społecznego i Komitetu Regionów. Cyfrowy kompas na 2030 r.: europejska
droga w cyfrowej dekadzie. Bruksela, 9.3.2021 COM(2021) 118 final, https://eur-lex.europa.eu/resource.html?uri=cellar:12e835e2-81af-11eb-9ac9-01aa75ed71a1.00
07.02/DOC_1&format=PDF.
www 5, 2020, Sytuacja osób starszych w Polsce w 2020 r., GUS, Warszawa–Białystok.
www 6, 2021, Wykorzystanie technologii informacyjno-komunikacyjnych w jednostkach
administracji
publicznej, przedsiębiorstwach i gospodarstwach domowych w 2021 roku, GUS, Warszawa.
www 7, 2021, Komunikat z badań nr 83, CBOS Warszawa, https://www.cbos.pl/SPISKOM.POL/2021/K_083_21.PDFCBOS (2021).
www 8, 2010, Między alienacją a adaptacją. Polacy w wieku 50+ wobec Internetu, Batorski D., Zając J.M. (eds.), Warszawa, pp. 25–26, https://depot.ceon.pl/handle/12345
6789/1458.
Arendt Ł. Wykluczenie cyfrowe – zagadnienia teoretyczno-empiryczne, [in:] Wykluczenie cyfrowe na rynku pracy, Kryńska E., Arendt Ł. (eds.), IPiSS, Warszawa 2010.
Bakaev M., Ponomarev V., Prokhorova L., 2008, E-learning and older people: Barriers and benefits, [in:] Proceedings of the IEEE Region 8 International Conference on Computational Technologies in Electrical and Electronics Engineering, Novosibirsk Scientific Centre, Novosibirsk, pp. 110–113.
Batorski D., 2009, Wykluczenie cyfrowe w Polsce, [in:] Społeczeństwo informacyjne, Grodzka D.
(ed.), “Studia BAS”, No. 3(19).
Batorski D., Płoszaj A., 2012, Diagnoza i rekomendacje w obszarze kompetencji cyfrowych społeczeństwa i przeciwdziałania wykluczeniu cyfrowemu w kontekście zaprogramowania wsparcia w latach 2014–2020, Warszawa.
Cattaneo M., Malighetti P., Spinelli D., 2016, The impact of university of the third age courses on ICT adoption, “Computers in Human Behavior”, No. 63, pp. 613–619, DOI: 10.1016/j.chb.2016.05.087.
Černá M., Svobodová L., 2018, Development of computer competence courses in seniors: Shift from learning space with computer-based activities to virtual platform – Case study, [in:] Blended learning. Enhancing learning success, Cheung S.K.S., Kwok L.-F., Kubota K., Lee L.-K., Tokito J. (eds.), pp. 416–425, Springer, Berlin.
Charness N., Boot W.R., 2009, Aging and information technology use: Potential and barriers.
“Current Directions in Psychological Science”, No. 18(5), pp. 253–258, DOI: 10.1111/j.1467-8721.2009.01647.x.
Cresci M.K., Yarandi H.N., Morrell R.W., 2010, Pro-nets versus no-nets: Differences in urban older adults’ predilections for internet use, “Educational Gerontology”, No. 36(6), pp. 500–520, DOI: 10.1080/03601270903212476.
Damodaran L., Olphert W., Phipps S., 2013, Keeping silver surfers on the crest of a wave: Older people’s ICT learning and support needs, “Working with Older People”, No. 17(1), pp. 32–36.
Esteller-Curto R., Escuder-Mollon P., 2012, Nonpractical ICT courses for seniors for a comprehensive
involvement to provide a global understanding of the Knowledge Society, “Procedia
– Social and Behavioral Sciences”, No. 46, pp. 2356–2361, DOI: 10.1016/j.sbspro.2012.05.484.
Fernández C., Esteban G., Conde M.Á., Rodríguez Lera F.J., 2016, ICT for older people to learn about ICT: Application and evaluation, [in:] Lecture notes in computer science, Zaphiris P., Ioannou A. (eds.), Springer, Cham, pp. 292–302.
Fernández-Ardèvol M., Ivan L., 2015, Why age is not that important? An ageing perspective on computer anxiety, [in:] Proceedings of human aspects of IT for the aged population – Design for aging: 1st International Conference on Human Aspects of IT for the Aged Population, Zhou J., Salvendy G. (eds.), Springer International Publishing, Cham, pp. 189–200.
Gatto S.L., Tak S. H. 2008, Computer, internet, and e-mail use among older adults: Benefits
and barriers, “Educational Gerontology”, No. 34(9), pp. 800–811, DOI: 10.1080/03601270802243697.
Gore Ch., Figueiredo J.B., 2003, Wykluczenie społeczne i polityka przeciwdziałania ubóstwu, “Problemy Polityki Społecznej. Studia i Dyskusje”, No. 5.
Hunsaker A., Hargittai E., 2018, A review of Internet use among older adults, “New Media & Society”, No. 20(10), pp. 3937–3954, DOI: 10.1177/1461444818787348.
Hussain D., Ross P., Bednar P., 2017, The perception of the benefits and drawbacks of Internet
usage by the elderly people, [in:] Digital technology and organizational change, Rossignoli C., Virili F. (eds.), Springer, Cham, pp. 199–212.
Kamin S.T., Lang F.R., Beyer A., 2017, Subjective technology adaptivity predicts technology
use in old age, “Gerontology”, No. 63(4), pp. 385–392, DOI: 10.1159/00047
1802.
Kokol P., Stiglic G., 2011, PRIMER ICT: A new blended learning paradigm for teaching ICT skills to older people, [in:] Proceedings of the 24th International Symposium on Computer-Based Medical Systems, IEEE, Bristol, pp. 1–5.
Lee B., Chen Y., Hewitt L., 2011, Age differences in constraints encountered by seniors in their use of computers and the internet, “Computers in Human Behavior”, No. 27(3), pp. 1231–1237, DOI: 10.1016/j.chb.2011.01.003.
Lelkes, O., 2013, Happier and less isolated: Internet use in old age, “Journal of Poverty and Social Justice”, No. 21(1), pp. 33–46, DOI: 10.1332/175982713X664047.
Maier M.W., Emery D., Hilliard R., 2001, Software architecture: introducing IEEE standard 1471. “Computer”, No. 34(4), pp. 107–109.
Neves B.B., Amaro F., 2012, Too old for technology? How the elderly of Lisbon use and perceive ICT, “The Journal of Community Informatics”, No. 8(1), pp. 1–12, DOI: https://doi.org/10.15353/joci.v8i1.3061.
Neves B.B., Amaro F., Fonseca J.R., 2013, Coming of (old) age in the digital age: ICT usage and nonusage among older adults, “Sociological Research Online”, No. 18(2), pp. 1–14, DOI: 10.5153/sro.2998.
Reisdorf B.C., Groselj D., 2017, Internet (non-)use types and motivational access: Implications
for digital inequalities research, “New Media & Society”, No. 19(8), pp. 1157–1176, DOI: 10.1177/1461444815621539.
Rifkin J., 2001, Koniec pracy. Schyłek siły roboczej na świecie i początek ery postrynkowej, Wydawnictwo Dolnośląskie, Wrocław.
Schulz R., Wahl H.-W., Matthews J.T., de Vito Dabbs A., Beach S.R., Czaja S.J., 2015, Advancing the aging and technology agenda in gerontology, “The Gerontologist”, No. 55(5), pp. 724–734, DOI: 10.1093/geront/gnu071.
Schwab K., 2018, Czwarta rewolucja przemysłowa, Wydawnictwo Studio EMKA, Warszawa
2018.
Seifert A., Rössel J., 2019, Digital participation, [in:] Encyclopedia of gerontology and population
aging, Gu D., Dupre M. E. (eds.), Springer International Publishing, Cham.
Silver M.P., 2015, Patient perspectives on online health information and communication with doctors: A qualitative study of patients 50 years old and over, “Journal of Medical Internet Research”, No. 17(1), DOI:10.2196/jmir.3588.
Sitti S., Nuntachompoo S., 2013, Attitudes towards the use of ICT training curriculum for Thai elderly people, “Procedia – Social and Behavioral Sciences”, No. 103, pp. 161–164, DOI: 10.1016/j.sbspro.2013.10.321.
Szpunar M., 2018, Koncepcja bańki filtrującej a hipernarcyzm nowych mediów, „Zeszyty prasoznawcze” Vol. 61, No. 2(234).
Tomczyk Ł., 2013, „Latarnicy cyfrowej edukacji” jako centralno-obywatelskie działanie na rzecz likwidacji komputerowego analfabetyzmu, [in:] Seniorzy w świecie nowych technologii.
Implikacje dla praktyki edukacyjnej oraz rozwoju społeczeństwa informacyjnego, “Biblioteka Gerontologii Społecznej”, No. 1–2.
van Dijk J., The Deepening Divide, Inequality in the information Society, Sage Publications, London–New Delhi 2005.
Wanka A., Gallistl V., 2018, Doing age in a digitized world: A material praxeology of aging
with technology, “Frontiers in Sociology”, No. 3(6), pp. 1–16, DOI: 10.3389/
fsoc.2018.00006.
Yamauchi A., Yasuda T., Yokoi S., 2008, Proposal and pilot study of introductory learning course in personal computers for Japanese senior citizens, “Journal of Diversity Management”,
No. 3(4), pp. 11–18, DOI: 10.19030/jdm.v3i4.4997.
Ziemba E., Papaj T., 2023, Digitalization in public management, [in:] Public management. Perspective of theory and practice, Frączkiewicz-Wronka A., Ćwiklicki M. (eds.), Publishing
House of the University of Economics in Katowice, Katowice, pp. 358–388.
www 1, 2019, Ageing Europe. Looking at the lives of older people in the EU. Luxembourg: Publications Office of the European Union, https://ec.europa.eu/eurostat/web/products-
statistical-books/-/ks-02-20-655.
www 2, 2019, WHO Decade of Healthy Ageing, https://www.who.int/docs/default-source/documents/decade-of-health-ageing/decade-ageing-proposal-en.pdf.
www 3, 2019, WHO Decade of Healthy Ageing (2020–2030), https://www.who.int/ageing/decade-of-healthy-ageing.
www 4, Komunikat Komisji do Parlamentu Europejskiego, Rady, Europejskiego Komitetu Ekonomiczno-Społecznego i Komitetu Regionów. Cyfrowy kompas na 2030 r.: europejska
droga w cyfrowej dekadzie. Bruksela, 9.3.2021 COM(2021) 118 final, https://eur-lex.europa.eu/resource.html?uri=cellar:12e835e2-81af-11eb-9ac9-01aa75ed71a1.00
07.02/DOC_1&format=PDF.
www 5, 2020, Sytuacja osób starszych w Polsce w 2020 r., GUS, Warszawa–Białystok.
www 6, 2021, Wykorzystanie technologii informacyjno-komunikacyjnych w jednostkach
administracji
publicznej, przedsiębiorstwach i gospodarstwach domowych w 2021 roku, GUS, Warszawa.
www 7, 2021, Komunikat z badań nr 83, CBOS Warszawa, https://www.cbos.pl/SPISKOM.POL/2021/K_083_21.PDFCBOS (2021).
www 8, 2010, Między alienacją a adaptacją. Polacy w wieku 50+ wobec Internetu, Batorski D., Zając J.M. (eds.), Warszawa, pp. 25–26, https://depot.ceon.pl/handle/12345
6789/1458.
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Opublikowane
2023-04-14
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Autor zapoznał się i akceptuje warunki zawarte w umowie licencyjnej
